Identification of the complaining consumer

Full name

Address

Identity document

Document number

Phone / mobile phone

I am a minor

Name of Father / Mother / tutor

Address

Phone / mobile phone

Identification of the contracted asset

Product

Service

Amount claim

Description

Consumer Claim and Order Detail

Claim

Complain

form_restaurant_choose_local

Detail

Order

* The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI.

* Il fornitore deve rispondere al reclamo entro un periodo non superiore a quindici (15) giorni dal calendario, potendo estendere il periodo per ulteriori quindici (15) giorni, previa comunicazione al consumatore.

Libro dei reclami

Identification of the complaining consumer

Identification of the contracted asset

Consumer Claim and Order Detail